Cancellations and Refunds Conditions

We understand that unforeseen circumstances may arise, and we are committed to ensuring a satisfactory customer experience. Please read our cancellation and refund conditions:

 

1. Cancellation of Order:

• If you wish to cancel an order before we begin work on your project, please contact us immediately by email at [email address].

•  Cancellations made before work begins will be processed with a full refund.

 

2. Cancellation after Start of Work:

• If cancellation is requested after we have started work on your project, a partial refund will be considered based on work already completed.

• We reserve the right to withhold part of the payment to cover costs and efforts already incurred.

 

3. Satisfaction Guarantee:

• Our primary goal is to provide exceptional quality service. If you are not satisfied with the end result, please notify us within [number of days] days of delivery.

• We will work with you to understand your concerns and attempt to resolve any issues encountered.

 

4. Reimbursement Requests:

• Refund requests must be made in writing to [email address] and must include a detailed explanation of the reason for the request.

• Refunds will be processed on a case-by-case basis, taking into account the nature of the service provided and customer satisfaction.

 

5. Exceptions:

• Please note that refunds will not be given in cases where the customer has provided incorrect or incomplete information, resulting in errors in the work completed.

 

 

We are committed to providing a transparent and high quality service. If you have any questions regarding our cancellation and refund policies, please do not hesitate to contact us. Your satisfaction is our priority.

 

Effective date: Wednesday August 16, 2023

Last updated: Wednesday August 16, 2023

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